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Business Policy, Terms and Conditions
Unless
otherwise noted, laser modules are sold as COMPONENTS ONLY and DO NOT COMPLY
with CDRH regulations. These items are sold to OEM customers only who are
responsible for certifying their products to CDRH regulations.
Our
staff can assist with the submission of the appropriate documents to the
FDA.
Laser
pointers and self contained modules are fully compliant with FDA/ CDRH
regulations and are sold as compliant laser products. Many models carry
the CE mark.
Please
place orders by phone, FAX, e-mail or standard mail, Please Note our New
Mailing Address, below.
ORDERS ONLY, CALL TOLL FREE: 877.532.5273, (877.532.LASER)
Voice
925.674.1562
FAX
925.674.1526
Shipping
Shipping
is normally provided by UPS. Fees for shipping will be billed according
to those cost incurred by Creative Technology- we do not inflate fees or
charge you more. FedEx, and other methods of shipment can be made according
to your requests. Please inform us as to your preference.
Payment Methods
Payment
methods include: Prepaid, money orders, COD, VISA, MasterCard, American
Express, Discover/NOVUS, and wire transfers for international orders. Net
30 terms are accepted upon credit approval. Company issued P.O.'s under
net terms accepted, call for details. Prices reflect a 3% cash discount.
Warranties
Items
are warranted by Creative Technology to be to your SATISFACTION for a period
of 30 days. Items must be in their original condition. No warranty coverage
for disassembly, modifications or damaged due to abuse or unintended use.
Items must be returned prepaid to our facility. Replacements or exchanges
can be made or a refund made- your choice. Cash refunds are subject to
a 15% restocking fee. Not responsible for items damaged in transit.
Problems
with an order or shipment should be brought to our attention as soon as
possible.
Creative
Technology Lasers
5057
Heather Glen Lane
Concord,
CA 94521-3092 USA
ORDERS ONLY, CALL TOLL FREE: 877.532.5273, (877.532.LASER)
This
page last modified 6/16/00
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